CCA: Consumer Collection Agency This registration authorizes the holder to collect or attempt to collect consumer debts, asserted to be owed or due to another person. Third party collectors of debts made by individual consumers. A Consumer Collection Agency may also collect third party commercial debts as long as less than one-half of the collection revenue of such agency arises from the collection of commercial claims. [Chapter 559.544(5)(e)]
COM: Commercial Collection Agency This registration authorizes the holder to collect or solicit for collection commercial claims, asserted to be owed or due to another person. Third party collectors of debts made by commercial business.
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Division Key Personnel
Division Organizational Chart
850-Its-Your-Money (850-487-9687), Option 1
Tel: (850) 410-9805
Fax: (850) 410-9914
Fax: (850) 410-9300
Tel: (850) 410-9895
Fax: (850) 410-9882
Consumer Collection Agency
Application Instructions
Registration of Consumer Collection Agency Form OFR-CCA-102
Exhibit A
Commercial Collection Agency
Registration of Commercial Collection AgencyForm OFR-COM-101
Commercial Collection Agency Surety BondForm OFR-CCA-101
Chapter 559-Part V: Commercial Collection Practices
Chapter 559-Part VI: Consumer Collection Practices
69V-180, Collection Agencies