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Division of Finance

Collection Agencies

CCA: Consumer Collection Agency
This registration authorizes the holder to collect or attempt to collect consumer debts, asserted to be owed or due to another person. Third party collectors of debts made by individual consumers. A Consumer Collection Agency may also collect third party commercial debts as long as less than one-half of the collection revenue of such agency arises from the collection of commercial claims. [Chapter 559.544(5)(e)]

COM: Commercial Collection Agency
This registration authorizes the holder to collect or solicit for collection commercial claims, asserted to be owed or due to another person. Third party collectors of debts made by commercial business.

Online Services

To apply, renew or manage a registration, click here.

Online Services - REAL System

Contact Information

Division of Finance
200 E. Gaines Street
Tallahassee, FL 32399-0376

Division Key Personnel

Division Organizational Chart

850-Its-Your-Money (850-487-9687), Option 1

Enforcement

Tel: (850) 410-9805

Fax: (850) 410-9914

Complaints

Tel: (850) 410-9805

Fax: (850) 410-9300

Licensing

Tel: (850) 410-9895

Fax: (850) 410-9882

Forms

Consumer Collection Agency

Application Instructions

Registration of Consumer Collection Agency
Form OFR-CCA-102

Exhibit A



Commercial Collection Agency

Application Instructions

Registration of Commercial Collection Agency
Form OFR-COM-101

Commercial Collection Agency Surety Bond
Form OFR-CCA-101

Exhibit A