Florida Office of Financial Regulation Florida OFR Home Page

Where do I go for help?

Consumers frequently call us for help about the following topics that do not fall under the jurisdiction of the Florida Office of Financial Regulation. However, other state and federal organizations may regulate these areas or offer helpful information.

Don't see your topic listed below? Visit the Florida Department of Agriculture's A-Z Resource Guide or the Federal Trade Commission's Consumer Information section.

Appraisal Professionals

Regulated by the Florida Department of Business and Professional Regulation, Division of Real Estate.

Buying & Financing a Car

Credit Reports

Review your credit report for errors or inaccuracies. Consumers may receive a free copy of their credit report once every 12 months from each of the three major credit agencies (Equifax, Experian, and Transunion). Visit the Federal Trade Commission for more information.

Debit & Credit Cards

First Time Homebuyers

Foreclosure Assistance & Avoidance

If you are not in foreclosure: If you are in foreclosure: If you are unemployed or underemployed and need financial assistance:

ID Theft

Federal Trade Commission, Fighting Back Against Identity Theft

Insurance Professionals

Regulated by the Florida Department of Financial Services, Division of Agent and Agency Services.

Mortgages

National Banks

Regulated by the Office of the Comptroller of the Currency.

Real Estate Professionals

Regulated by the Florida Department of Business and Professional Regulation, Division of Real Estate.

Vehicle Repossessions

More information is available at the Florida Attorney General's Office, Consumer Protection page.