Where do I go for help?

Consumers frequently call us for help about the following topics that do not fall under the jurisdiction of the Florida Office of Financial Regulation. However, other state and federal organizations may regulate these areas or offer helpful information.

Don't see your topic listed below? Visit the Florida Department of Agriculture's A-Z Resource Guide or the Federal Trade Commission's Consumer Information section.

Appraisal Professionals - Regulated by the Florida Department of Business and Professional Regulation, **BROKEN LINK** Division of Real Estate.
Buying & Financing a Car

Federal Trade Commission, **BROKEN LINK** Consumer Information
Florida Attorney General's Office, Consumer Protection, Buying a New Car
Credit Reports - Review your credit report for errors or inaccuracies. Consumers may receive a free copy of their credit report once every 12 months from each of the three major credit agencies (Equifax, Experian, and Transunion). Visit the Federal Trade Commission for more information.
Debit & Credit Cards

FDIC Consumer News, Credit Card Holders
FDIC Consumer News, **BROKEN LINK** Consumer Protections on Credit Cards
Federal Reserve System, Consumer's Guide to Credit Cards
Federal Reserve System, **BROKEN LINK** Overdraft Rules for Debit and ATM Cards
First Time Homebuyers

U. S. Department of Housing and Urban Development (HUD)
HUD, **BROKEN LINK** Buying a Home
HUD, **BROKEN LINK** 100 Questions & Answers About Buying a New Home
Foreclosure Assistance & Avoidance

U. S. Department of the Treasury, Making Home Affordable
HUD, Avoiding Foreclosure
HUD, Approved Housing Counselors

If you are not in foreclosure:
**BROKEN LINK** NeighborWorks National Foreclosure Mitigation Counseling
Florida's Hardest Hit Fund

If you are in foreclosure: - Residential Mortgage Foreclosure Mediation Program

If you are unemployed or underemployed and need financial assistance: - **BROKEN LINK** Florida Housing Finance Corporation (Florida Housing)

ID Theft - Federal Trade Commission, **BROKEN LINK** Fighting Back Against Identity Theft
Insurance Professionals - Regulated by the Florida Department of Financial Services, Division of Agent and Agency Services.
Mortgages

Federal Reserve System, Mortgages
HUD, Reverse Mortgages for Seniors
Federal Trade Commission, Reverse Mortgages
National Banks - Regulated by the Office of the Comptroller of the Currency.
Real Estate Professionals - Regulated by the Florida Department of Business and Professional Regulation, **BROKEN LINK** Division of Real Estate.
Vehicle Repossessions - More information is available at the Florida Attorney General's Office, Consumer Protection page.