Executive Direction provides leadership, financial management and legal guidance to enable the operational programs—Financial Institutions, Consumer Finance, Securities, and Investigations—to function and achieve their objectives. Executive Direction staff lead the OFR’s efforts to become more effective through technological innovation, process improvement, and the implementation of new strategies. They also provide information to the public and help resolve issues beyond what the operational programs can provide.
The Office of the Commissioner is responsible for the implementation of major policy decisions affecting all areas of the agency. The Commissioner and Chief of Staff provide overall direction in carrying out the OFR’s statutory activities, regulatory functions, and the agency’s program areas – consumer finance, financial institutions, securities and investigations. The Chief of Staff also has oversight for the administrative areas of OFR, including budget, communications, legislative and Cabinet affairs, and personnel.
The goal of the Office of Communications is to support the agency’s mission by continuously improving communication with Floridians and sharing news about the OFR. This team coordinates communication with media, Florida’s cabinet members, constituents, state and federal organizations, and regulated industries to provide a clear, unified message about the agency.
The Office of the General Counsel (OGC) provides legal advice, support, and representation for the Commissioner of the OFR and the agency's executive management. The OGC also provides coordination and legal support services for the OFR's regulatory and investigative functions.
To report a whistle-blower complaint, ethics violation, or to contact the Office of Inspector General, please call (800) 320-3527 or e-mail the office at OFR_OIG@flofr.com. You may also file a complaint online.
The Florida Inspector General Act of 1994 created an Office of Inspector General in each state agency "as a central point for coordination of and responsibility for activities that promote accountability, integrity, and efficiency in government." The OFR Office of Inspector General performs audits, investigations and other engagements for the purpose of promoting economy and efficiency and preventing and detecting fraud and abuse in OFR’s programs and operations.More Information