The Office of Financial Regulation (OFR) welcomes complaints from concerned citizens because they may be the only way we become aware of fraud or unfair practices in the financial industry. Your complaint will be recorded in a database and analyzed for a pattern of wrongdoing that may result in a formal investigation or action to protect the public.
Read our step-by-step instructions to file a complaint online.
Note: Consumers are encouraged to file their complaints online. If you are unable to file online, please download and mail a completed paper form. Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to the Office. Instead, contact this office by phone or in writing. Communications with this office, regardless of the form or means of transmission, are subject to disclosure under Florida's public records law.
If you would like to file a complaint reporting misconduct on the part of an OFR employee or contractor, please use our online complaint form below: